SENTRO Knitting Machine, Anyone have an issue with the row counter not turning

Anyone have an issue with the row counter not turning? My son did 120 stitches and it was SO long, definitely over 150. I watched him turn the wheel and I noticed the row counter not moving sometimes.

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This digital row counter is a quick and convenient solution. Compatible with typical 48, 40, 32 & 22 import machines - Sentro and similar (Addi

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