Ring can't be resized - anyone had sizing bumps added

I talked to the jewelery store today (via customer service on the phone) and they told me my particular ring cannot be sized down except for adding sizing bumps. I have

How to Resize an Engagement Ring

To Resize or Not to Resize – Donald Haack Diamonds

How To Make a Ring Smaller Without Resizing

Titanium Ring Resizing

How long to resize an Engagement Ring

Is My New Wedding Ring the Right Size? — With These Rings

Does Resizing Damage a Ring?

Ring Sizing Hacks to Get the Perfect Fit!

What to Do if Your Ring is Too Big - Brilliant Earth