Keep flowers away from direct sunlight, drafts, or excessive heat
Special Shipping Instructions:
For your wedding or special event, we recommend that you arrange to have your flowers delivered 2 to 3 days before the actual event. For a Saturday wedding, your flowers should be delivered on Thursday before the wedding or special event.
Estimated Arrival Date Schedule:
Upon placing your order you will receive an automated email confirming your delivery date. If you need to change your delivery date, please respond to the confirmation email within 24 hours with your new requested delivery date.
Shipping Terms:
All orders are processed and shipped within 7 days unless specific date requested and confirmed
Holidays may delay the below shipping schedule by 1 to 2 days
Additionally, acts of God, weather-related conditions, US Customs/Agriculture and states of emergencies may delay delivery beyond the stated delivery parameters
Signature required at time of delivery for all orders
We regret that Gift Card Messaging is not available
BJ's uses FedEx/UPS Priority delivery service; all deliveries should arrive by 5:00 p.m. on your chosen delivery date and your flowers will most likely be delivered before 10:30 a.m.
Delivery time depends on service available to your address; please contact FedEx/UPS and ask them the guaranteed delivery time for the specified delivery zip code
In order to ensure proper flower delivery, FedEx/UPS will require a signature at the time of delivery; please arrange to have someone to ensure proper delivery
If you miss your delivery, please contact FedEx at 1.800-GO-FEDEX or UPS at 1.800.742.5877 directly with your tracking number to reschedule delivery
Each order must have a valid and working telephone number; FedEx/UPS will not accept any orders without a working telephone number
Please review your shipping address carefully; if you provide the wrong shipping address, we are not responsible for any problems that may result
Any shipping redirects or changes may not be feasible as the delivery date approaches, especially once the shipping tracking number has been assigned. BJ's is not responsible for packages that are received before or after the specified delivery date, are lost, stolen or damaged once in the hands of the carrier; in the event that there is a delay with your package, please contact FedEx/UPS directly
In the event that a substitution may be necessary to make certain that your Flowers are delivered on time, we take the time in ensuring that your order is as similar to your original flower choice as possible, even if this means substituting your flowers of higher value; while we will always try to inform under these circumstances, flower substitutions may be shipped without verbal confirmation from you
Warranty:
Flowers are guaranteed fresh and beautiful. Should you have an issue your flowers notify us immediately upon receipt to request a possible refund or replacement. There will be no refunds or replacements due to negligence.Red Rose Vase (Available in 12, 24, or 36 Stems) - Royalty Flowers
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