You have a statutory duty to take reasonable care of our goods whilst they are in your possession and during transit. We cannot accept liability for goods that get lost or damaged when they are returned. If the item you receive is faulty, damaged or the wrong item has been sent, please follow our returns instructions or contact our customer care team as soon as possible so they can advise you further. Except for faulty or damaged goods, if you return your purchase after 30 days of receiving your order, we reserve the right to refuse a full refund. We want to ensure you are totally satisfied when shopping with us so, if you change your mind for any reason, you are able to report an unopened item to us for Return within 30 days of receiving the order. To arrange a return please contact us.
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